Make an account with us and you will be able to check your order history anytime! If you wish to check out as a guest you can contact us by email if you have a question about a previously placed order
USPS has been struggling to keep up with the online volume and our real time shipping program sometimes gets timed out of the system. If this message comes up, try logging out of your account and logging back in. You can also wait and try again in 10 to 15 minutes. If that does not solve the problem, please contact us at 757-253-1644. We apologize for the inconvenience.
All requests to change or cancel an order should be by email or by phone to (+1) 757-253-1644 immediately. If your order has already shipped please contact us upon receipt for directions to return the order.
We sell our swatches in packets. You can find them under Fabric. If you just require one or two swatches contact us by email to assist you.
We are an online store. If you are in the area and wish to pick up an order, you can do so by selecting customer pick up at check out and calling to arrange a day & time for your pick up.
We occasionally hold special events where we open our warehouse to the public. Be sure to follow us on social media or sign up for our newsletter so you will know when we hold our next event!
For the continental US our shipping time usually ranges from 2 - 4 days. We make every effort to ship your order within 48 hours of receipt Monday thru Friday. If you are international the shipping time will be based on method of shipping.
We are a small company and therefore do not qualify for large bulk shipping discounts as large companies do. We therefore cannot pay return shipping unless it is an error on our part. In that case we will provide you with a return shipping label. If you are returning a product internationally please mark "returned goods" so that it will not incur duties, likewise if we send you an exchange or replacement we will do the same.
Unfortunately we are unable to hold orders, however the US Postal Service will be happy to if you plan to be away. You can fill out a request to hold mail online.
You, the customer are responsible for all duties & taxes imposed by your country
When you go to check out and choose your Shipping method, the estimated Duties and Taxes for your Country will show in that window.
We sell our fabrics in 1/4 yard increments. Trims are sold in 1 yard increments.
Our products are sourced from all over the world. Some of our products are sourced through 3rd parties but many more we design and have manufactured here in the US and abroad. Read about our Reproduction Fabrics & Ethics & Sustainability policies
We have broken our swatch packets down into groupings that allow you to choose by fiber content. Depending on our inventory at the time you order, each packet can be as few as 8 and as many as 20 samples.
We do! You can find us every year at the Fort Frederick Market Fair held on the last weekend of April. We also attend other events that vary from year to year. To find out where we will be sign up for our newsletter on our front page, or tick the box when you make an account.
We typically conduct a series of hand-on Workshops in the early spring and in the fall. We take registration through our website on a first come, first serve basis. To read more about our workshops, our presenters and our skill levels go to Workshops. If you want an early bird alert when our workshops are open for registration, sign up for our Newsletter on the front page or when you make an account